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Truck Dispatcher Job Duties
Truck Dispatchers coordinate the moving of cargo and vehicles. Usual work activities listed on a Truck Dispatcher example resume include communicating with truck drivers Express Finances, assigning tasks, assisting with the issues they experience as they drive to their destinations, solving customer complaints, and monitoring shipments. Based on our collection of resume samples, these professionals should demonstrate managerial skills, multitasking, attention to details, strong communication abilities, and computer competencies. It's common for Truck Dispatchers to hold a college degree in a relevant field such as logistics.
Are you wondering how to become a load dispatcher?
There are a number of steps that you can take. You will need a minimum of a high school diploma or GED as well as some industry experience. An associate's or bachelor's degree may be helpful, as well as training that will teach you how to learn truck dispatching and will give you a better understanding of your industry. Read on for more details:
Step 1: Earn an Associate's Degree
While a degree isn't always required to become a freight dispatcher, many truck dispatcher jobs may look for candidates with at least an associate's degree. Employers don't typically list a preferred degree field, though degree programs in transportation, logistics or supply chain management are highly relevant to the industry. Curriculum coursework may include transportation and purchasing logistics, distribution management, import and export management, and economics. Students also learn relevant computing skills, such as accounting spreadsheets and database fundamentals.
The trucking industry relies on safe drivers to complete deliveries, and they're typically thought of as the foundation of the system, but they're not the only employees responsible for its success. Dispatchers play an essential role as well, and they're in high demand.
A dispatcher's job is to schedule drivers to pick up and deliver loads to customers or vendors, but that just scratches the surface. Learn more about what truck dispatchers do, their salary, the skills needed, and more.
Truck Dispatcher Duties and Responsibilities
Truck dispatchers have numerous other responsibilities as well. They can vary slightly from company to company.
Some of the responsibilities of truck dispatchers include:
Keeping records, monitoring drivers' daily logs for errors or violations, and monitoring their working hours and equipment availability
Keeping tabs on the weather at all drivers' locations to be able to flag potential issues, typically with the aid of numerous computer programs
Serving as a reliable point of contact to balance drivers' health and safety with customer requirements
Coordinating and managing the most efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize how many trucks and drivers are out
Determining the best delivery methods and negotiating rates directly with vendors and customers, and getting the necessary documents and permits that drivers will need when shipping chemicals or livestock
Article Written By John Carlos Diaz